Halong Bay Day Tour By Diamond 5-Star Cruise, Buffet, Caves, Pool

So the actual experience on board is good. The boat is nice and clean and the overall experience is nice. I would rate it 4 stars. Food is good and the site is absolutely amazing, but here is the thing: 1: The Guide had an unbelievably thick accent that made it almost impossible to understand anything at all. Very difficult being well informed. 2: and the worse of all, they force you in to a “rest stop” which is an oyster farm and pearl shop. This was NOT scheduled or informed in my booking and were basically kicked out of the bus because they turned the ac and the bus off. Stop was supposed to be 30 minutes, but “because we would arrive to early to the dock” we had to stay for almost 50 minutes. If your excuse is being to early for boarding, pick people up later and do not force tourist traps and unscheduled stops. 3: you arrive to the dock and you have to, once again, wait for 15 minutes for them to buy your tickets. You would expect that to be taken care of before you arrive, given the fact you spent almost 1 hour in the BS oyster shop.

Awesome trip we had a fun time. Andy was brilliant and very knowledgeable. He explained everything clearly and made it memorable for us.

The experience overall was average, but the service and friendliness of the staff and crew elevated it. While I probably wouldn't go again, I would recommend this to others.

Loved the trip. Pickup to drop off. All the activities, lunch and tea. It was a bit crowded for me. But I guess it will be as I went on Dec 25th.

Halong Bay is such a beautiful place and we should have booked an overnight cruise! The weather was beautiful this Thursday and we enjoyed every single activity recommended - cave, kayak, and hike. The buffet lunch was Ok. I wish to acknowledge our tour guide Andy who did his very best to make sure that each family group was looked after and kept happy despite a group of disrespectful and challenging passengers. The sunset “party” on the top deck was fun but the music was too loud and noisy for such a beautiful and serene view. Overall it was a great day at Halong Bay!